By creating an account you enter an agreement with the operator. This page states that agreement's core rules for players in Ireland. Most account disputes trace back to a term the player never opened.
The platform serves adults only. You must be 18 or older, and age is checked during verification — accounts held by minors are terminated and their wagers voided.
Registration requires accurate information: a working email address, a password, confirmation through the emailed link, and your legal name and date of birth. Accounts operate in EUR. Supplying false details, or failing to update details that change, gives the operator grounds to suspend the account. Demo mode may be used before verification; real-money play may not.
One person, one account. This rule is enforced without much sympathy, because its main abuse — opening multiple accounts to harvest welcome bonuses repeatedly — is the most common form of promotion fraud the industry sees.
Duplicate accounts, however registered, may be closed with their bonuses and derived winnings voided. Accounts are also strictly personal: do not share credentials, do not let others play under your login, and expect to be held responsible for all activity the account records.
Detailed rules accompany each promotion, but the standing framework applies throughout:
Promotions are discretionary and may change for future claims. Betting patterns engineered purely to launder bonus funds into cash — minimal-risk bet structures, for instance — may be treated as bonus abuse.
Accepted methods and their bounds: bank transfer €10–€5,000; Visa and Mastercard €10–€2,500; Skrill and Neteller €5–€3,000; PayPal €10–€2,000. The operator applies no withdrawal fees.
Withdrawals return to the depositing method where the method supports it. Indicative timelines: around 24 hours for e-wallets, 1–2 days for cards and PayPal, 2–3 days for bank transfer. Funds tied to unmet wagering requirements are not withdrawable, and withdrawal requests may pause pending identity verification.
KYC is a one-time obligation, generally triggered before the first withdrawal. Requested evidence may include photo identification, proof of address and confirmation that a payment method belongs to you.
Cooperation is a condition of continued play. Declining verification, or submitting altered documents, is a breach that can end the account relationship entirely.
The operator may suspend or terminate accounts involved in:
Winnings generated through such conduct may be declared void.
The service is supplied on an as-available basis. The operator accepts no liability for losses caused by outages, third-party network failures or events beyond its reasonable control, save where the law prohibits such exclusion. Statutory rights that cannot be contracted away remain unaffected.
The agreement is governed by the legal framework attached to the operator's licence — Gaming Commission of Ireland, number OGL/2024/589/0556 — and disputes proceed under that regime.
Terms may be amended. Significant changes are announced on the platform, and continued play after the effective date counts as acceptance. Questions about any clause can be put to 24/7 live chat or emailed to [email protected].
